I've lived here multiple years and never once has management offered to clean/shampoo my carpets. so bad on our clothes we had to make an insurance claim A water line broke and all the management did was dry the carpet. My apartment that I'm in now leaks water from the foundation and has created mold on the baseboards,windows, closet and clothes. The first apartment we moved in to had rodent droppings. I'm not allowed giving zero stars either sooo where can I start. I dunno where these other people actually live that give this location a "good" review cause it sure isn't what I think. but there's apartments right down the street that have better or similar ratings. This place sucks and i'm soooo happy to be moving The only good thing about this place is location. Least their pool opens early and is open when ever. basically if you can afford a house move out or go down the street to the other apartments for the 100$ it costs for a truck. It starts out lower than other around but once you reside here it sky rockets to around 1100$ for a 2br lower lever when it started out at 950$. Our dishwasher broke and took them 3 days to replace it. it rained this morning but is now sunny but the pool is still closed. In the summer the pool in constantly closed for no reason. they give you a bad attitude if you don't. You have to bring a personal note to pick your packages up. PM me if you want to know the apartment number so you stay away. When the company that came here to dry my carpets after the pipe broke they mentioned that they had been here before and that this apartment had common water leaking issues. (And they have a dog park for my pups!) Dont listen to those negative reviews, the best thing to do is to just call these guys and meet with them. I am a college student at NKU and I am so happy about this place. I guess all the other reviews are just people being salty or something, but I absolutely could not have picked a better apartment for the money and location. They were very respectful and asked if I wanted a call before entering the apartment. Not only that, the maintenance guys, Robert and Dave were extremely friendly and did amazing work. The next day I noticed a couple problems with garbage disposal and washer ( which is expected when moving in) and Erica had the maintenance guys were out the very next day and had the problem fixed in less than 24 hrs. Ebony was also amazing as well, helping me with the move in process. She got me moved in within 2 days and gave me an excellent deal on rent (including a few hundred dollars off the first month). She literally came in on her day off to go over the lease with me. Firstly, the manager Erica, was absolutely amazing. I read them, came in a little skeptical, and boy was I pleasantly surprised. For all the newcomers, just ignore all the negative reviews.
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